DK88, short for DashKing88, runs on a simple principle: gambling is a paid form of entertainment, and the money you stake is the price of that entertainment. It is not a source of income, not a second salary and not a way to recover a loss or settle a debt. Every player who opens an account with us confirms that they are over 18, and we hold our accounts to that age rule without exception.
This page sets out the protections we offer, the limits you can place on your own account, and how to ask for them. It also lists the independent organisations that help people whose gambling has stopped being a leisure choice. We would rather you read this before you need it.
Decide what you can afford to lose before you deposit, and treat that amount as spent the moment you place a bet. Play with money set aside for leisure, never with money needed for rent, bills, food or repayments, and never with borrowed money.
Time matters as much as money. Long unbroken sessions make it harder to judge how much has been staked, so agree a stopping point with yourself in advance and keep to it. If you ever find yourself betting larger amounts to win back what has gone, the session has stopped being entertainment and it is time to stop.
You can ask us to restrict your own play, and we will apply the restriction you ask for. Each limit below is set by our support team on written request.
| Limit | What it does |
|---|---|
| Deposit Limit | Caps the total you can deposit per day, per week or per month. |
| Loss Limit | Caps your net losses over a chosen period, measured on your deposits. Winnings do not reset it. |
| Wager Limit | Caps the total amount you can stake over a chosen period. |
| Session Limit | Caps the total time you spend playing over a day, a week or a month. |
| Cooling-Off Period | Pauses deposits and betting for a set period, while login and withdrawals stay available. |
| Self-Exclusion | Closes access to deposits, withdrawals and login for a fixed period or indefinitely. |
A limit sits on your account rather than on a single game, so it covers everything we offer across the platform, from slots to the sportsbook. The Loss Limit needs a precise reading: it is measured on what you have deposited over the period, which means a winning run does not free up more room underneath the cap.
Send the request in writing, either through Online Chat on the platform or by email to [email protected]. Tell us three things: the type of limit, the period it should cover, and the amount. A request such as a weekly deposit limit of a stated figure gives us everything we need to act.
We process responsible gaming requests within 24 hours of receiving them. Until a limit is live, the normal account rules still apply, so if you want the restriction to take effect before your next session, send it in good time.
A request to tighten an existing limit is applied as you ask for it. Lowering a deposit cap, shortening a session or adding a loss limit on top of one you already hold needs no justification from you.
Relaxing or removing a limit works differently. We assess each of those requests case by case, because a restriction you set in a difficult moment exists for a reason. We may ask you about your recent play before we agree, and we may decline.
A cooling-off period is the lighter of the two breaks. For as long as it runs you cannot deposit or place a bet, but you can still sign in to view your account and you can still withdraw a balance under the usual deposit and withdrawal rules. It suits a player who wants a clean break of days or weeks without closing anything down.
Self-exclusion is the firmer option. During the period you choose, you cannot deposit, withdraw or log in at all, and the period can be fixed or indefinite. Two conditions come with it. First, we stop sending you marketing messages while it is in force. Second, you cannot shorten a self-exclusion once it has started, so choose the length carefully before you ask for it.
We do not wait for a player to come to us. Our support team watches for patterns that suggest gambling has become a problem rather than a pastime: frequent losses, play that escalates after losing, signs of financial or emotional distress in contact with us, or abusive behaviour towards our staff.
When we see that, we get in touch and talk about the options on this page, such as a deposit or loss limit, a cooling-off period or self-exclusion. Where we believe a player needs protecting, we may apply limits to the account ourselves.
In general, problem gambling shows itself in behaviour around the betting rather than in the betting alone. Common warning signs include the following.
A short self-check helps. Have you ever lied about how much you gamble? Have you gambled with money meant for something else? Have you tried to stop and found that you could not? Has anyone close to you raised it with you? If you answer yes to any of these, set a limit today and speak to one of the organisations listed below.
Our accounts are for adults of 18 and over, one account per person, and we verify the identity behind an account before bonuses are released. That only works if the account holder does their part.
Keep your username and password private, do not let anyone else play on your account, and sign out of shared devices. Parents who want a stronger barrier can install filtering or blocking software on the devices in the household. Net Nanny, BetBlocker, Gamban and Gamblock are among the tools built for that purpose, and they work at device level rather than at account level.
Support from outside the industry is free, confidential and available whatever stage you are at. If gambling is affecting your finances, your relationships or your health, these organisations can help.
Blocking software and a self-exclusion work well together. One closes the door on your account with us, the other closes it on the device in your hand.
If you are unhappy with how a session, a transaction or a limit request was handled, tell us. Complaints are raised through Online Chat or by email to [email protected], and you have six months from the session or transaction in question to bring the matter to us. Include your username, the date and a clear description of what happened, so our team can review the record and respond on the substance.